Privacy policy.

• Terms
• Cancellation
• Privacy

Black Truck Transportation Co. collects the information needed to quote, confirm and provide your ride, and nothing it does not need. We do not sell your personal information as a business practice.

Information we collect

Depending on how you interact with us, we may collect:

Contact information:

• Full name
• Phone number
• Email address
• Mailing or billing address

Reservation information:

• Pickup and drop-off locations
• Date and time of transportation
• Number of passengers
• Flight information when provided
• Special transportation requests
• Additional stops or destination information

Payment information:

• Payment method
• Billing information
• Transaction information

Payment card information is processed by our third-party payment processor. Black Truck Transportation Co. does not store your full credit or debit card number on its own systems.

How we use your information

• Process and confirm reservations
• Provide transportation services
• Contact you regarding your reservation
• Process payments
• Send booking confirmations and receipts
• Respond to customer questions and provide customer support
• Communicate service changes or delays
• Improve our services and website
• Prevent fraud, misuse or unauthorized activity
• Comply with legal and regulatory requirements

Location information

When necessary to provide transportation services, we use the pickup and destination information you supply. If our website, booking system, GPS system or other technology collects location information, it may be used to coordinate transportation, improve safety, monitor vehicles or provide the requested service.

Vehicle and trip information

Our vehicles may use GPS, security cameras, dash cameras or other technology for vehicle security, driver and passenger safety, theft prevention, accident documentation, fleet management and transportation coordination. Any such technology is used in accordance with applicable law.

How we share information

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment processors
• Reservation and booking platforms
• Website and hosting providers
• Customer communication services
• Insurance providers
• Technology and fleet-management providers
• Professional advisors
• Government authorities when legally required

We do not sell your personal information as a business practice.

Payment information

Payments may be processed through third-party payment providers. Your payment information may be subject to the privacy policies and security practices of the payment provider used for your transaction.

Communications

If you provide your phone number or email address, we may contact you regarding reservation confirmations, trip updates, schedule changes, customer-service matters, payment or billing matters, and other communications related to services you requested. Marketing communications, when offered, provide an appropriate way to opt out.

Cookies and website technologies

Our website may use cookies, pixels, analytics tools or similar technologies to keep the website functioning, understand website usage, improve performance, remember certain preferences and measure advertising or marketing performance. You may be able to control cookies through your browser settings.

Data security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No website, electronic transmission or storage system can be guaranteed to be completely secure.

Data retention

We may retain personal information for as long as reasonably necessary to provide requested services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal, tax, insurance and regulatory obligations.

Third-party websites

Our website may contain links to third-party websites or services. Black Truck Transportation Co. is not responsible for the privacy practices of third-party websites. Review their privacy policies before providing personal information.

Children's privacy

Our transportation services are intended to be arranged by adults or individuals legally authorized to make reservations. We do not knowingly collect personal information directly from children for purposes unrelated to providing transportation services.

Your privacy choices

Depending on applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain information. To make a privacy-related request, call 301-806-4168 or email reservations@blacktrucktransportation.com.

Changes to this privacy policy

Black Truck Transportation Co. may update this privacy policy from time to time to reflect changes in our services, technology, legal requirements or business practices. When changes are made, the updated effective date is posted at the top of this policy.